FAQ
1. Do you offer equipment demonstrations?
Yes. Visit our Bandung demonstration farm or schedule an on-farm demo. We provide hands-on trials, performance metrics comparison, and operator guidance before any purchase.
2. What warranty covers your machinery?
Standard OEM warranties apply—12 months or 1,000 operating hours—plus FarmEquip’s extended warranty plans, which cover breakdown repairs and parts replacement for up to 3 years.
3. How do I arrange operator training?
Each sale includes a three-day on-site training session covering safe operation, preventive maintenance, and basic troubleshooting. Advanced courses and refresher workshops are available by request.
4. Can you help with agricultural financing?
Absolutely. We liaise directly with BRI, Mandiri, and local cooperatives to process equipment loans, subsidies, and government grant applications—simplifying documentation and approvals.
5. Are spare parts readily available?
We maintain a 500+ SKUs parts warehouse in Bandung and regional depots in Surabaya, Medan, and Makassar. Critical items ship within 24 hours nationwide; custom orders fulfill in 5–7 working days.
6. Do you handle equipment trade-ins?
Yes. We offer appraisal and trade-in credits against new-machinery purchases—helping you upgrade to modern, more efficient implements with minimized capital outlay.